Thread: Where is my tracking number?

Originally Posted by Mw3best

Hey, i know you guys make a great job. But i have a question about my order # 145008516. I have ordered on 25 october and payed on this day but i have no tracking number and all the time i look there stands "processing". Is my order send out or not?

Yes. The dispatcher *ALWAYS* gives tracking # 2-3 days after the package was actually dispatched. This is room for improvement on our end but he is swamped with orders and getting orders out is priority over a tracking #. For many customers, they receive the products before the tracking is even given. We are working on multiple dispatchers to reduce the work load and hopefully improve speed of delivery