Thread: Where is my tracking number?

Question: Where is my tracking nr?

Answer: We strive to always provide you with a tracking number within 72hrs (not including SAT or SUN) after full payment.

In many cases you will receive this tracker sooner BUT if you don't pls wait 72hrs after payment and then if needed you can send us an email asking for your tracking.

In many domestic cases, the tracking # will be given after the package is actually received.

Please also note that we experience huge order volumes and sometimes delays happen for the following reasons
* stock is suddenly out and re-stocking is needed
* confusion on order or address
* holidays
* promotions that increase the order volume and output is slowed down

Asking for a tracking # daily does not speed up the process. Orders are processed consecutively.

Thank you

MTS

Hey, i know you guys make a great job. But i have a question about my order # 145008516. I have ordered on 25 october and payed on this day but i have no tracking number and all the time i look there stands "processing". Is my order send out or not?

Ok very good thank you

Hey guys,

Due to not repying my email( no problem), a short question. Did you sent my Order? (500001942)

Thanks in advance.
Best regards.

Originally Posted by Ritualis

Hey guys,

Due to not repying my email( no problem), a short question. Did you sent my Order? (500001942)

Thanks in advance.
Best regards.

all orders are being prepared and sent out as we speak and in next few days. we are soon expanding our dispatcher capacity so all orders should be delivered much sooner. thanks for bit of patience and understanding

Originally Posted by GODZILLA

all orders are being prepared and sent out as we speak and in next few days. we are soon expanding our dispatcher capacity so all orders should be delivered much sooner. thanks for bit of patience and understanding

Okay now i´m bit nervous, why is my order canceled?

Originally Posted by Ritualis

Okay now i´m bit nervous, why is my order canceled?

pls email support and we can look into it. we cant answer order specific questions in the open, always pls via email. thank you

hey godzilla,

can you please have a look for my tracking number? 145008587

gr

Originally Posted by Daann01

hey godzilla,

can you please have a look for my tracking number? 145008587

gr

all orders are being dispatched at maximum speed, you will get your tracking nr soon, a bit of patience pls, thank you