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Thread: Support Email

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  1. #1
    Quote Originally Posted by MASSIVE View Post
    I replied to you 3 days ago.

    Seems the problem with you and Dimson is that your email accounts are to Gmail. It's probably being filtered out or put into spam.
    I'm MR BIG. Just a name change.

    I have the same problems with an answer. I have ordered but no email received for confirmation. for 1 week no new status of my order. The service is always very good and fast. nothing has arrived in the spam folder.

  2. #2
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    Quote Originally Posted by Dreamchaser View Post
    I have the same problems with an answer. I have ordered but no email received for confirmation. for 1 week no new status of my order. The service is always very good and fast. nothing has arrived in the spam folder.
    I have replied to your support ticket 1 minute ago. Please check.

  3. #3
    Quote Originally Posted by MASSIVE View Post
    I have replied to your support ticket 1 minute ago. Please check.
    I still have not received anything. the spam is empty too. You write to my email address or on the contact side of them?

  4. #4
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    Quote Originally Posted by Dreamchaser View Post
    I still have not received anything. the spam is empty too. You write to my email address or on the contact side of them?
    5 minutes ago I copied and pasted the replies for your 3 tickets and sent them out again. So you should have just received 3 emails.

  5. #5
    Quote Originally Posted by MASSIVE View Post
    I have replied to your support ticket 1 minute ago. Please check.
    Quote Originally Posted by MASSIVE View Post
    5 minutes ago I copied and pasted the replies for your 3 tickets and sent them out again. So you should have just received 3 emails.
    Unfortunately, I still have not received anything.

  6. #6
    Quote Originally Posted by MASSIVE View Post
    I have replied to your support ticket 1 minute ago. Please check.
    Quote Originally Posted by MASSIVE View Post
    5 minutes ago I copied and pasted the replies for your 3 tickets and sent them out again. So you should have just received 3 emails.
    Quote Originally Posted by Dreamchaser View Post
    Unfortunately, I still have not received anything.
    my address starts and ends with the letter O, it is not the number 0

  7. #7
    I filled in form and had no reply

  8. #8
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    Quote Originally Posted by md2015 View Post
    I filled in form and had no reply

    I have replied 4.5 hours ago and 1 minute ago.

  9. #9
    Nothing has come through mate..

  10. #10
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    Quote Originally Posted by md2015 View Post
    I filled in form and had no reply
    Your email server gave this reply



    Blocked

    2018/10/18 7:43am UTC+00:00

    The gmx.de server blocked this message from being delivered. While we won't try to send this message again, we will attempt to send new messages to this address in the future.


    550 Requested action not taken: mailbox unavailable invalid DNS MX or A/AAAA resource record




    ---

    After looking at the logs.... all @gmx.de and @gmx.net emails are blocked by GMX

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