Account suspensions and bannings

It’s always very discrete, never had anything that was easy to spot before opening the package.

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Originally Posted by Gavyboy

Hi is the packaging discreet?im looking to make an order in next fortnight but the misses can't know what's in it!!

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Yes they are

Placed an order yesterday, but still got no payment instructions for paypal..? Also not in my junk box.

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Originally Posted by Toni

Placed an order yesterday, but still got no payment instructions for paypal..? Also not in my junk box.

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you will receive it today, bit of patience pls, thank you

Hi mate

I made an order a couple of weeks ago same as many orders I’ve made before. Payment link never came and I e emailed 3 times and now see order cancelled and my account locked. Please unlock my account so I can try re order.

Many thanks

Jared.

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Originally Posted by Dreamscience

Hi mate

I made an order a couple of weeks ago same as many orders I’ve made before. Payment link never came and I e emailed 3 times and now see order cancelled and my account locked. Please unlock my account so I can try re order.

Many thanks

Jared.

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i have pm'ed you

Is my problem solved? I had Some problems with my creditcard. I paid today.

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Originally Posted by IronWarrior

Is my problem solved? I had Some problems with my creditcard. I paid today.

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pls email me or support and we will check for you

Mailed you mail returned

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Originally Posted by Lko231

Mailed you mail returned

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You are banned. How dare you make a complaint to the financial institution that you didn't get your product when you only paid a few hours ago. Ridiculous.

Problem already solved.

I am trying g to place an order and it says my account is banned.my last order was received and paid for. In my accounts it says my current order is pending but still get the banned message at the bottom of the page.

I sent my payment through western union and it says it's still available. I replied to the e-mail with the information. I don't know what I am doing wrong.

I sent a western union payment with the details and it still shows available. I replied to the e-mail with the tracking number, name and location. I don't know what I am doing wrong.

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Originally Posted by Jennsump

I am trying g to place an order and it says my account is banned.my last order was received and paid for. In my accounts it says my current order is pending but still get the banned message at the bottom of the page.

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PM me your order number and we will check it out

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Originally Posted by nobodyismyname2005

I sent a western union payment with the details and it still shows available. I replied to the e-mail with the tracking number, name and location. I don't know what I am doing wrong.

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Once you have sent the money then sit back and relax, you will be getting a tracking once its up and your order will be processed.

I was supposed to be unblocked but I still am. What do I need to get this unblocked? Also can I know what name will be hitting my bank so I can allow it to go through?

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Originally Posted by Zech92

I was supposed to be unblocked but I still am. What do I need to get this unblocked? Also can I know what name will be hitting my bank so I can allow it to go through?

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I have already resolved it in email. Just wait for emails for this, it takes twice as long to resolve matters on "public" forums than just via email. We don't work 24/7 365 days per year. Please be patient

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Originally Posted by Zech92

I was supposed to be unblocked but I still am. What do I need to get this unblocked? Also can I know what name will be hitting my bank so I can allow it to go through?

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send me an email pls

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Originally Posted by Zech92

I was supposed to be unblocked but I still am. What do I need to get this unblocked? Also can I know what name will be hitting my bank so I can allow it to go through?

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already solved, and as said its always easier to just send us an email instead of via the forum

Hi, just placed first order and wanted to pay through PayPal. I wasn't redirected to paypal to complete payment. can you direct me to the payment page, please?

Cheers

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Originally Posted by Lee

Hi, just placed first order and wanted to pay through PayPal. I wasn't redirected to paypal to complete payment. can you direct me to the payment page, please?

Cheers

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There is no automatic redirection. Please read the messages on the site carefully. It says wait up to 12 hours for a payment request email.

Hi mate iv recently ordered and asked to pay bank transfer but havnt been sent the bank details??

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Originally Posted by Leedsboy1985

Hi mate iv recently ordered and asked to pay bank transfer but havnt been sent the bank details??

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Sorry, this isn't 7-eleven with 24 hours working staff members who can reply round the clock. I have sent the details but just need some patience. Thanks.

[admin]

this is inappropriate!!!!!
your forum account is banned. It's too risky to allow you to post sensitive information publicly

delete any links pls, this is sensitive info. you paid so just sit back and order will come and be confirmed

I have emailed now 5 times over a few months with no response regarding my account. Can someone PLEASE get back to me?

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Originally Posted by BBJMD

I have emailed now 5 times over a few months with no response regarding my account. Can someone PLEASE get back to me?

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email or PM me i havent received anything from you regarding your account so contact me

Thanks a bunch I’ve sent it via the link in your sig

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Originally Posted by MAXIMUS

email or PM me i havent received anything from you regarding your account so contact me

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Any news mate? I’d like to make an order

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Originally Posted by BBJMD

Any news mate? I’d like to make an order

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i answered you 2 days ago. you need to register and login. this takes 1 min and any email, cannot be more easier then it is. we cannot call you on your phone, we are not amazon

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Originally Posted by BBJMD

OK I presume you didn't see my ticket as this wasn't the question.

To clarify,

- I have and have had a long standing account, and have used you for a number of years.
- There is a balance on my account which due to unforeseen circumstances I was unable to transact once I'd received the payment request.

My request to you is to remove this outstanding balance / order on this account (details specified below)so that I can proceed with making a new order.

USERNAME - BBJMD
EMAIL - JMDANIELS @ LIVE . CO . UK (remove spaces - I'll delete this post once you've received for security reasons)

Any chance please Maximus?

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pls remove this post as it contains email and other info. i have answered you via pm and email

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Originally Posted by Bubbleboxy

Right I’ve read all this before placing an order? I’ve waited for my email to make a payment that still hasn’t arrived?ive placed to follow up messages and only one ticket has been raised?

Is this site legit as I believed it was in good faith before placing my order?

All a bit Mickey Mouse so far as my customer experience has gone? Ffs

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hello when did you place your order? pls dont forget that there is weekend also and we dont work 24 hrs per day 7 days a week.

So pls a bit of patience and understanding and you will get your payment info and you can pay.

thank you

Ok
thanks for your reply and apologies for my impatience. I never did receive an email detailing the payment information? Unless I’m a proper tard this the way I have been understanding how this whole order process works?

However I did log back in over the next couple of days and noticed under the my order page that there were several links that directed me away to a payment merchant site?

After trying the second link as one stated it had expired I managed to pay for my order using my CC and legit contact information as advised in the FAQ section.

So for future reference was I supposed to receive a payment request email? Or was I meant to be looking under the my orders page for these links?

So confused but for any newbies reading this once payment was made my order arrived within a day (mainland UK Royal Mail)

Unfortunately though I was missing an item off my order, and again after searching the forums and FAQ’s I discovered I should have taken a photo of my package before opening so as to validate the legitimacy and honesty of my claim about my order being incorrect and missing an item?

So again for newbies before placing an order ensure you read FAQ’s and understand the T&C’s as these guys state this isn’t Argos, Amazon or EBay! And in hindsight of that fact I only have myself to blame here especially considering what we are seeking to purchase.

So admins apologies for my impatience, naivety, and feed back posted out of frustration due to my own lack of understanding and stupidity.

Oh and thanks for not banning me too! I’ll be back rest assured

Cheers

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Originally Posted by Bubbleboxy

Ok
thanks for your reply and apologies for my impatience. I never did receive an email detailing the payment information? Unless I’m a proper tard this the way I have been understanding how this whole order process works?

However I did log back in over the next couple of days and noticed under the my order page that there were several links that directed me away to a payment merchant site?

After trying the second link as one stated it had expired I managed to pay for my order using my CC and legit contact information as advised in the FAQ section.

So for future reference was I supposed to receive a payment request email? Or was I meant to be looking under the my orders page for these links?

So confused but for any newbies reading this once payment was made my order arrived within a day (mainland UK Royal Mail)

Unfortunately though I was missing an item off my order, and again after searching the forums and FAQ’s I discovered I should have taken a photo of my package before opening so as to validate the legitimacy and honesty of my claim about my order being incorrect and missing an item?

So again for newbies before placing an order ensure you read FAQ’s and understand the T&C’s as these guys state this isn’t Argos, Amazon or EBay! And in hindsight of that fact I only have myself to blame here especially considering what we are seeking to purchase.

So admins apologies for my impatience, naivety, and feed back posted out of frustration due to my own lack of understanding and stupidity.

Oh and thanks for not banning me too! I’ll be back rest assured

Cheers

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there can be no confusion: you login, place the order, you receive payment info via email and you pay and we deliver it. as simple as it gets and apparently endless people before you managed to do it so there should be no issues with you placing an order.

Hi and that’s exactly how I read and understood the process to be also? However I never received the second email detailing the payment information!

I checked back on my orders page and noticed 3 links which took me to a payment facility website and that’s how I managed to pay!

Just FYI I suppose but that’s it was!

I have now opened 2 accounts and are having problems paying. Do you have a contact number so I can pay over the phonr. Darren harding 07538078507

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Originally Posted by Darren Richard Harding

I have now opened 2 accounts and are having problems paying. Do you have a contact number so I can pay over the phonr. Darren harding 07538078507

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hello, you cannot pay over the phone, you can pay using Wu, paypal, bank account, btc's. just login into our webshop and you can easily order any of our products

thank you

Hi I'm not sure why I am blocked I never ordered anything before I only put it in my shopping cart. Please let me know how I can fix this. Thank you.

email us at support, thank you