Despatch and tracking

Good morning. I know I was told that my order was coming from Greece, which I knew already anyway. However my order was placed and paid for 11 days ago now ? And I still haven’t even receive the tracking number. Surely this isn’t the Norm? 11 days and order not even despatched yet from euro warehouse ??

Regards,
Thomas

Hello, we have clearly answered your question via email, there is no reason to make a new thread for a single order.

thank you

Yes. I posted this yesterday, I got a reply to my email today though. Cheers