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Thread: Shipment Questions and ETA

  1. #31
    MTS STAFF - formally MR BIG BIGDADDY's Avatar
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    Quote Originally Posted by willow View Post
    Hi there just wondering if someone could help me out. I placed and order was sent straight away and all was fine. But when my package hit UK customs it stayed there for 8 days. I've now been told that they have inspected the package and added charges on top, parcel force have also said that they will send me a letter stating how to pay. My question is as follows. Do you think this is genuine or a trap to catch me out? Would you pay or right this order off?

    This is normal. Customs will randomly look at packages and review the price of the package. If they think it requires tax, they'll ask you to pay it. Happens 20% of the time.

  2. #32
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    Quote Originally Posted by willow View Post
    That's a fair enough point, but as it's not aloud in the uk post I just find it strange that they examined it and let it through, unless they never actually opened it. Who knows only time will tell. Thanks for your reply though much appreciated

    Usually they just look at the customs dec sticker and just think the value requires tax payment... happens sometimes. it's normal

  3. #33
    Ok thanks guys, I spoke to parcelforce and they have confirmed its now been released and is on its way to the depot, just got to wait for a letter so I can pay the £20.17 tax lol. The tracking details had me worried for a while but thanks for the replies guys much appreciated

  4. #34
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    Quote Originally Posted by willow View Post
    Ok thanks guys, I spoke to parcelforce and they have confirmed its now been released and is on its way to the depot, just got to wait for a letter so I can pay the £20.17 tax lol. The tracking details had me worried for a while but thanks for the replies guys much appreciated
    I've instructed the international dispatcher to use a lower value next time.

  5. #35
    Ok cheers fella much appreciated
    😉

  6. #36
    Double checking. But when tracking my order from UK to US it says it's been delivered to a address in New York. I live in another state, are orders sent there first and mailed again? And if so will I get another tracking number? Thanks.

  7. #37
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    Quote Originally Posted by Snug619 View Post
    Double checking. But when tracking my order from UK to US it says it's been delivered to a address in New York. I live in another state, are orders sent there first and mailed again? And if so will I get another tracking number? Thanks.
    This is the remailing address. You should know that because you would have paid for the USA domestic re-mailer. Remail = mail to A, then mail to another B. If you don't need this service, then simply don't pay for it and your package will go to you directly. Thanks

  8. #38
    I guess for some reason I had to have it remailed. Why would someone need or want it not sent directly to them before being remailed? Just curious.

  9. #39
    I mean I thought I had to have it remailed. Like that was the only option.

  10. #40
    Quote Originally Posted by Snug619 View Post
    I guess for some reason I had to have it remailed. Why would someone need or want it not sent directly to them before being remailed? Just curious.
    if you dont have it remailed and you are in the USA, chances are the powers that be will open it, find whats inside and then have your home address and pay you a visit. not something you or anybody wants i presume.

    If you DO have it remailed, they will not be able to do anything and not know your address. i presume a better option for you. that is why we offer this remailing service, to protect your privacy and safety.

    However if you do not wish this, as said, you can also not choose the stealth option and it will be sent to you DIRECTLY.

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