Quote Originally Posted by willow View Post
Hi there just wondering if someone could help me out. I placed and order was sent straight away and all was fine. But when my package hit UK customs it stayed there for 8 days. I've now been told that they have inspected the package and added charges on top, parcel force have also said that they will send me a letter stating how to pay. My question is as follows. Do you think this is genuine or a trap to catch me out? Would you pay or right this order off?

This is normal. Customs will randomly look at packages and review the price of the package. If they think it requires tax, they'll ask you to pay it. Happens 20% of the time.