Sure enough, issue sorted fast...customer service is 100%
Thanks MTS 😎
Sure enough, issue sorted fast...customer service is 100%
Thanks MTS 😎
Hi I have sent an email regarding my invoice which I didn't get after my placing order and didn't get any replay, order number 145009329. Also my points have disappeared from my account in magic way. Can you tell me what is going on?
I have replied to you 1 day and 5 hours ago.Originally Posted by kamlm
Please check spam.
Also points, I have put up a post about it on the forum.
MTS Support https://support.med-tech.pro
Hi I didn't get any replay can you do this again please, I need invoice to pay because I need my staff. I have last email from you 10 oct 2018 10:04
Also my points are not added
Hi I'm writing again because nothing is changing with my account: no points on my account added, no invoice for my order and information on my account that I have to pay for my order if not I will get ban!! Can you sort it out because this is very important for me, I need my order ASAP.
Please find attached files. [IMG]0 points[/IMG]
[IMG]process order[/IMG]
Last edited by kamlm; 10-18-2018 at 09:35 PM.
I also received a reply...thank you. I do have a gmail account, but there is nothing from MTS in my spam folder. If it's on my end, I'm happy to correct it if I can figure out what the problem is. Still looking for a reply involving a USPS tracking number. Thanks for any help you can give me.
I have sent the payment request again. It appears your mail server didn't like the med-tech.co email address and rejected it as I read in the logs. I changed it to the other email and you should get an email now. You were sent the link for payment literally 30 minutes after you made the order. If you logged into your account, you could have actually read my reply from the MY ACCOUNT section and under your order ID in any case.
MTS Support https://support.med-tech.pro
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