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Thread: Order cancelled

  1. #1

    Order cancelled

    Good day gentleman
    A long term customer. Quite perturbed by the fact that I've had an order cancelled despite making payment and providing evidence.
    I'd appreciate if I can be contacted on what's going on as this has never happened before in all the years I've used MTS.

  2. #2
    MTS STAFF - formally MR BIG BIGDADDY's Avatar
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    Hi. There are NO emails in our help system by you, so I don't have anything to check. Send an support ticket directly here: Contact Us - MTS support

    I have sent you 3 emails with payment instructions and as far as I can see you didn't get any of them so I am unsure how you paid. Please contact us in the above link directly.

    safe-mail blocks our email.

  3. #3
    Quote Originally Posted by BIGDADDY View Post
    Hi. There are NO emails in our help system by you, so I don't have anything to check. Send an support ticket directly here: Contact Us - MTS support

    I have sent you 3 emails with payment instructions and as far as I can see you didn't get any of them so I am unsure how you paid. Please contact us in the above link directly.

    safe-mail blocks our email.

    Hi pal,

    Ok. I receive your emails and have had no problems with safe-mail in the past...

    Sent a message with the link you provided. Hopefully that confirms everything.

  4. #4
    MTS STAFF - formally MR BIG BIGDADDY's Avatar
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    Quote Originally Posted by squirms View Post
    Hi pal,

    Ok. I receive your emails and have had no problems with safe-mail in the past...

    Sent a message with the link you provided. Hopefully that confirms everything.

    Replied and got your message (the first one that arrived)

  5. #5
    Quote Originally Posted by BIGDADDY View Post
    Replied and got your message (the first one that arrived)
    Thanks for sorting this out.

  6. #6
    Great to see your a long term customer on mts you know you’ll always get your products there is never issues with that

    Emails can always not go through at times like big daddy said

    But enjoy your continued gains brother

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