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MTS STAFF - formally MR BIG
Failure to pay within 48 hours = ban
I'm getting tired of customers that make orders. Then I send payment instructions sometimes even after 5 minutes.
12 hours go by.
24 hours go by.
A reminder is sent.
36 hours go by
A reminder is sent
48 hours go by....
Then nothing......
Then out of no where a payment.
PURE LACK OF COMMUNICATION. WASTING MY FOLLOW UP TIME.
If you are reading this, and you think this sounds like you... Please read.
1) Your account will either be banned /OR/ you will not receive any points for the order
You guys are busting my balls to get deliveries out NEXT DAY and even SAME DAY..... but you don't give a shit about paying for your orders.
If you don't have the damn funds ready immediately, then don't place the order.
I will investigate ways of reducing priority of orders that are not paid within 24 hours. I will attempt to implement a process that for orders that are not paid within 24 hours, they will automatically have a delay penalty in dispatch. Leaving way for customers who pay immediately to take your position in the delivery queue.
Make sure you pay your orders < 24 hours.
Have some respect, learn to send me an email if you have issues.
Best regards...
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If they don't pay within 24 hours or at least send you an email to explain the delay then they get no points added to their account,,SIMPLE!!
I want this action implemented immediately,no excuses!!
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