Thread: Account suspensions and bannings

Originally Posted by Courtney_1995

Hello , I'm having issues with payments

Thanks

Courtney

Please send an email to support. The forum is for community and general discussions. Specific issues has to be addressed via the email as I'm sure you don't want your personal information blasted publicly for everyone to see.

Originally Posted by squirms

Guys I haven't received a single reply with regards to my order?
any help please

I sent 3 emails to you. Your email system is probably blocking our email address. send a ticket in at Contact Us - MTS support directly. I see no tickets from you and I did send you 3 emails with payment details.

I also see you are using safe-mail.net, of which I know blocks our email address. So you can try to white list our email address or directly send a ticket in via the above link and ask to change your email address to something other than safe-mail.

Originally Posted by squirms

Guys I haven't received a single reply with regards to my order?
any help please

I sent 3 emails to you. Your email system is probably blocking our email address. send a ticket in at Contact Us - MTS support directly. I see no tickets from you and I did send you 3 emails with payment details.

I also see you are using safe-mail.net, of which I know blocks our email address. So you can try to white list our email address or directly send a ticket in via the above link and ask to change your email address to something other than safe-mail.

Originally Posted by Rubenvillegas

I don’t think I have an unpaid balance. But I also haven’t ordered in a long time. Last order was over three years and I received it. Why do I see the message of pay an unpaid balance?

nothing should show. Maybe a bug. Your account for this email address seems to be fine.