EURO not GBP CURRENCY
5 posts · started by botchla · Dec 3, 2017
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botchla
42 posts · joined Jan 2015
Dec 3, 2017 at 6:51 PM
#1
Hello guys, trying to make the most of the 25% off and free oils, however only letting me purchase in Euros not good ol English Pounds. Never had this issue before when ordering? Can't see anywhere to change my currency? Thanks in advance
Forgot to add an in U.K. obv and not using a proxy or anything
MTS STAFF - formally MR BIG
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BIGDADDY
2,507 posts · joined Jan 2015
Dec 4, 2017 at 12:52 AM
#2
Ok few things:
It is related to your IP. The technical term is that your internet company, supposedly has given you an IPv6 address to connect. Our site cannot detect the location (COUNTRY) of any IPv6.
The default currency of the site is not GBP. It is EURO. So if your location cannot be detected (in this case because it is IPv6), then it will default to EUR.
There is NO WAY to fix this.
The only solution is to use a different internet connection (eg. at work) that possibly will use IPv4 which we can detect.
80% of connections will use IPv4. You cannot ask your ISP to give you an IPv4, as I say above, you just need to use a different ISP. Maybe your phone, maybe your work, or your friend. It is not possible to just set it to IPv4 just for you. Sometimes you might get a connection at home with IPv4 and next time IPv6.
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botchla
42 posts · joined Jan 2015
Dec 4, 2017 at 5:29 AM
#3
Cheers boss, I'll try it at work later and see if that 'solves' the issue.
Now this is being rather cheeky, but is there anyway of getting the discount that is for the 1st-3rd if I'm able to resolve the currency issue today? Thanks again boss
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GODZILLA
1,136 posts · joined Mar 2017
Dec 5, 2017 at 11:53 AM
#4
botchla wrote:Cheers boss, I'll try it at work later and see if that 'solves' the issue.
Now this is being rather cheeky, but is there anyway of getting the discount that is for the 1st-3rd if I'm able to resolve the currency issue today? Thanks again boss
be quick! promotion is ongoing and the quicker you are and order the more discount and free products you will get
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BIGDADDY
2,507 posts · joined Jan 2015
Jul 13, 2021 at 8:38 AM
#5
Last night I think I fixed this issue. I used a better country detection routine to determine if you are from UK, it will show only GBP. Let me know if there are still issues.