Order Update

4 posts · started by Peachyuk · Jul 10, 2019

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Peachyuk
Junior Member
Posts: 13
Joined: Jan 2018
Rep: 10
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Peachyuk
13 posts · joined Jan 2018
#1
Hi, can someone please contact me to find out what's happening with my order.
I've paid and sent 4 screenshots of the payment and still received a "Please pay for your order" email and when I log into my account it still shows pending and a warning about being banned if I don't pay or my order.......
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bacvar
Member
Posts: 81
Joined: Dec 2018
Rep: 10
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bacvar
81 posts · joined Dec 2018
#2
Peachyuk wrote:Hi, can someone please contact me to find out what's happening with my order.
I've paid and sent 4 screenshots of the payment and still received a "Please pay for your order" email and when I log into my account it still shows pending and a warning about being banned if I don't pay or my order.......


email the helpdesk and they will help you out, better then like this openly in the forum
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Peachyuk
Junior Member
Posts: 13
Joined: Jan 2018
Rep: 10
👤
Peachyuk
13 posts · joined Jan 2018
#3
Had done that 3 times with no response.......so thanks for your input!!! But all sorted now.........
BIGDADDY
MTS STAFF - formally MR BIG
Posts: 2,507
Joined: Jan 2015
Rep: 37
BIGDADDY
2,507 posts · joined Jan 2015
#4
Peachyuk wrote:Had done that 3 times with no response.......so thanks for your input!!! But all sorted now.........


Your email was replied to.

Lastly, we don't sit on the emails 24/7 like a Indian help desk. Emails are replied to at best effort usually a few hours but up to 24 hours. This is normal, as nobody has the resources to sit on a computer all day everyday to reply to emails
MTS Support https://support.med-tech.pro
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