Wrong Order
7 posts · started by Cantona212 · Mar 24, 2026
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Cantona212
3 posts · joined Mar 2026
Mar 24, 2026 at 6:51 PM
#1
Hi folks,
I received my first order yesterday and its not what I ordered so I guess its someone elses, I raised it on support but it said it would send me a link to set up a password for the support and I haven't received anything. I don't want to miss you guys replying to it as I can't log in to check.
Can you help when you have a minute? Thanks.
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BIGDADDY
2,507 posts · joined Jan 2015
Mar 24, 2026 at 8:24 PM
#2
we do all support questions on the help desk not here... it will be addressed there.
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Cantona212
3 posts · joined Mar 2026
Mar 30, 2026 at 3:57 PM
#3
Hello mate,
Can someone reply to me on support from last week please? Thank you.
MTS STAFF - formally MR BIG
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BIGDADDY
2,507 posts · joined Jan 2015
Mar 30, 2026 at 8:58 PM
#4
Cantona212 wrote:Hello mate,
Can someone reply to me on support from last week please? Thank you.
I will take a look at it now. Must have slipped through some how.
MTS STAFF - formally MR BIG
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BIGDADDY
2,507 posts · joined Jan 2015
Mar 30, 2026 at 9:00 PM
#5
I saw your ticket. I replied to you 3 days ago and I just replied to you again 1 minute ago. If you dont get emails, please check your spam.
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Cantona212
3 posts · joined Mar 2026
Mar 31, 2026 at 4:02 PM
#6
Hello mate
That's strange, I replied to you last week and sent another email yesterday. I have nothing in my emails or my spam
MTS STAFF - formally MR BIG
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BIGDADDY
2,507 posts · joined Jan 2015
Apr 8, 2026 at 8:06 AM
#7
hey mate sorry about this. we had an issue with the help desk, wrong email setting for about 2 weeks which stopped all outgoing emails from us. its been fixed now so you should have received everything. check your inbox again and also spam just in case. if you still dont see anything send me a PM here and we will sort it out for you.
