IMPORTANT UPDATE - Tracking Numbers

2 posts · started by BIGDADDY · Dec 8, 2015

BIGDADDY
MTS STAFF - formally MR BIG
Posts: 2,507
Joined: Jan 2015
Rep: 37
BIGDADDY
2,507 posts · joined Jan 2015
#1
As a security measure, from now on - all orders for UK will not have the tracking # given when delivery confirmation has been emailed and the order marked complete.

I expect that you will appreciate that safety is taken seriously at MTS and that this should not impact timeliness of deliveries.


When can I get my tracking #?


You can email me after 48 hours of a package not arriving from the time a confirmation email has been sent for dispatch.

- UK: 2 working days

All other international orders will continue to have tracking # provided



Safety Safety Safety
MTS Support https://support.med-tech.pro
BIGDADDY
MTS STAFF - formally MR BIG
Posts: 2,507
Joined: Jan 2015
Rep: 37
BIGDADDY
2,507 posts · joined Jan 2015
#2
To increase the security even further UK orders are sent First Class without tracking. No tracking # will be given. We will determine if tracking is required based on order value.
MTS Support https://support.med-tech.pro
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