Account suspensions and bannings

I got this too but seems like it's fixed

How do I pay I'm trying to pay but haven't had a email saying how to

Mr big... Names Dan just started using site, am I banned or is that a email in reference to everyone fella.

Spiderdan wrote:Mr big... Names Dan just started using site, am I banned or is that a email in reference to everyone fella.

Everyone who makes an order gets the message.

This link came up when I placed my order. I will send support an email for a more private conversation.

Made Order at 1pm yesterday. Have emailed regarding it, so hopefully you've received that. Just wanted to inform you here too. Approaching 24 hours and I don't think i've received any payment info. Appreciate you can be busy though, Cheers!


SORTED!!

where do I enter card details

brett76 wrote:where do I enter card details

What has that got to do with this topic? please read the instructions carefully. It says a payment link will be emailed to you within 12 hours.

rsturbo56 wrote:Made Order at 1pm yesterday. Have emailed regarding it, so hopefully you've received that. Just wanted to inform you here too. Approaching 24 hours and I don't think i've received any payment info. Appreciate you can be busy though, Cheers!


SORTED!!

we are very fast with sending of payment info so just wait few hrs max and you will always be ready to pay and order on same day

Hi guys,

i am getting a blank screen and only see the message:

** ORDER CUT OFF TIME IS 6PM UK. UK CUSTOMERS EXPECT DELIVERY TO BE WITHIN 72 HOURS (WEEKDAYS) FROM PAYMENT **

** You have a pending order, you won't be able to order again until your previous one is paid first. If you feel this is in error, please email - failure to pay an invoice with an explanation will lose 50% of banked points. **

in red letters. I have never ordered before (had stuff in shopping basket but never proceeded). Now I want to make a purchase but I am unable to... there is no button or nothing. Can you please check what is wrong?

Also when I check "orders" it is blank, nothing there... so im positive i have no outstanding orders or anything.

Best regards

GroundZero wrote:Hi guys,

i am getting a blank screen and only see the message:

** ORDER CUT OFF TIME IS 6PM UK. UK CUSTOMERS EXPECT DELIVERY TO BE WITHIN 72 HOURS (WEEKDAYS) FROM PAYMENT **

** You have a pending order, you won't be able to order again until your previous one is paid first. If you feel this is in error, please email - failure to pay an invoice with an explanation will lose 50% of banked points. **

in red letters. I have never ordered before (had stuff in shopping basket but never proceeded). Now I want to make a purchase but I am unable to... there is no button or nothing. Can you please check what is wrong?

Also when I check "orders" it is blank, nothing there... so im positive i have no outstanding orders or anything.

Best regards

pls email the provided email addy, we dont discuss private and specific cases in the forum.

GroundZero - I fixed it for you. Must have been a bug.

Hi there I have placed and paid for an order but not revived goods I logged in to my account and it seems as if u have not had payment could you please contact me regarding this matter many thank s. Buckby

Pikey360 wrote:Hi there I have placed and paid for an order but not revived goods I logged in to my account and it seems as if u have not had payment could you please contact me regarding this matter many thank s. Buckby

pls send an emailt to support with your order ID and we will find out what the issue is, thank you

Great site great products. Well happy with quality n prices

made a order friday. emailed you guys twice and never got a way to pay for it or even a reply... I'm in need of my gear but dont want to order from somewhere else. can I please get a reply back? order #500001017

gdecessus wrote:made a order friday. emailed you guys twice and never got a way to pay for it or even a reply... I'm in need of my gear but dont want to order from somewhere else. can I please get a reply back? order #500001017

weekend, life, a bit of free time. we cant work 24hrs non stop. so pls little patience. we will check it, no worries, you will get your payment info asap, thanks

gdecessus wrote:made a order friday. emailed you guys twice and never got a way to pay for it or even a reply... I'm in need of my gear but dont want to order from somewhere else. can I please get a reply back? order #500001017

2 requests were sent. you need to check

Hi still waiting for my email to pay guys

Cbaz94 wrote:Hi still waiting for my email to pay guys

when did you make the order? we always send payment emails within 24hrs and very often within the same hour. so unless you sent an email 3 days ago then something went wrong but otherwise just a bit of patience and you will recive the payment details